Major Commonwealth Bank outage prevents some customers from accessing accounts

Several users have reported their Netbank app service is down and their CommBank account balances were showing as zero

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Commonwealth Bank is suffering a major outage, with customers unable to access their accounts, including transfers and payments, for several hours.

Customers reported not being able to check their account balances or transfer funds in the Netbank app on Monday and some said they were unable to make purchases. Credit cards appeared unaffected at the time of reporting.

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