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‘HR is not your friend’: why frustrated workers are hiring reps of their own

Many US employees don’t trust their HR departments, and instead turn to independent services for help with discrimination or harassment issues

NK Beale knew something was wrong when her boss started sending her listings for other job openings.

“My manager was advising me to put in my notice,” said Beale, who is 40 and lives in Washington DC. “It was kind of weird, because we had a pretty good relationship, and I felt as though he was someone I could trust.”

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