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UPS won’t accept return of £899 product it delivered

I needed to send back a projector, but the parcel firm threatened to destroy it because it said the battery made it dangerous

Can you help with a bizarre situation I find myself in? I bought a projector online, but it was not suitable so I sent it back. The parcel firm UPS had delivered it, so it seemed sensible to get UPS to return it. How wrong I was.

I completed the online booking form, selecting the boxes to show that there was a lithium ion battery in the projector, and paid the fee.

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