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My new Hyundai Kona electric car won’t charge fully – I want a refund

We tried everything but the company’s mantra is ‘We understand your frustration but we cannot help you’

Back in mid-January I took delivery of a new £35,000 electric Hyundai Kona. When I collected it from the Slough dealership, it was only 70% charged but I was told that this was down to a fault with their charger.

But when I later tried to charge it, it would again only reach 70%. I was advised to run it down and to try again using a third charger but the same thing happened.

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