When I asked about a more affordable option, the providers failed to mention them
Did you know that Virgin Media and BT offer cheap broadband packages to families receiving benefits, including universal credit? I only point this out because the companies themselves don’t seem to publicise these offers.
I am helping a Ukrainian refugee family who have managed to find a home of their own in the UK. Broadband costs are incredibly high relative to their low income, so I asked Virgin Media whether there was anything that was more affordable than its existing £28-a-month deal.
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