Monitoring software has become more common since the pandemic – but are activity scores the best way to measure productivity?
Every 10 minutes, Mae’s computer snaps a shot of her screen, thanks to monitoring software her employer made her install on her laptop. A figure looms large over her workday: her activity score, a percentage calculated by the arbitrary measure of how much she types and moves her mouse.
It’s hovering at about 62% when we speak. “That’s quite good. If I’m on a Zoom call that counts as 0% [activity], even though I’m in a meeting,” she explains, adding that she watches videos and attends calls regularly as part of her role.
About Author
More Stories
Man who falsely claimed to be bitcoin creator sentenced for continuing to sue developers
Esports are booming in Africa – but can its infrastructure keep pace?
AI learns to distinguish between aromas of US and Scottish whiskies