After having them replaced twice for free, it seems the manufacturer is no longer obliged to help
Can I ask what the legal position is concerning guarantees? The reason I ask is that in August 2023 I bought some Jileon wellington boots. Over the year since then I have had these boots replaced twice under guarantee, the first time in January 2024 and again last week. Both times the boots started to leak, and there was absolutely no problem from Jileon in getting replacements.
However, when I asked if the latest boots had their own guarantee I was told that it dates from the original date of purchase.
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