How can we get Wizz Air to pay the money it owes us?

We submitted a claim to a dispute resolution scheme, which ruled in our favour

In June 2022, my partner and I were due to fly from London to Athens with Wizz Air, but as we were sitting in the terminal waiting to board, it cancelled the flight.

The earliest we could rebook with the airline was three days later, so, to avoid missing a significant chunk of our holiday, we bought a flight with British Airways the following morning for £1,236. We also had to pay £279 for one night’s stay at a hotel at Gatwick airport.

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