We had taken out the insurance after booking for The Pillowman in the West End, but it has refused a refund when we had to cancel
I booked two tickets to see a play, The Pillowman, in the West End of London on the evening of 19 July, travelling from Manchester and staying overnight in the capital.
For the first time, I took out ticket insurance, paying Secure My Booking £7 through the ATG website.
More Stories
Parking firm failed to respond to my appeal before raising the fine
Boredom, injuries and ‘weird guru vibes’: seven signs it’s time to change your workout
There’s no excuse for chopping down a thing of beauty. And I don’t just mean the Sycamore Gap tree