Sue, who lost her husband to Parkinson’s disease and dementia, says the rating system left her ‘angry, utterly powerless and disenfranchised’
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Families who feel misled by the federal government’s star rating system for aged care homes have welcomed the commonwealth ombudsman’s call for it to be overhauled.
The rating scheme was introduced to help families make informed decisions about where they send loved ones, but two former advisers have told the aged care royal commission the scheme is flawed.
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