Company apologises over disclosure of information and collection of debts from vulnerable people
Follow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcast
Human error has been blamed after a major energy retailer shared family violence victims’ private details without their consent and for chasing other survivors for unpaid power bills.
Origin Energy has coughed up $1.6m after it was served penalty notices by Victoria’s Essential Services Commission for breaching rules designed to protect the vulnerable cohort.
Sign up for Guardian Australia’s breaking news email
More Stories
DeepSeek blocked from some app stores in Italy amid questions on data use
‘Disrupt or be disrupted’ mainstream parties warned as voters turn to populists
SoftBank ‘in talks’ to invest up to $25bn in OpenAI