‘No excuse’ for spamming Australians with more than 10m messages. Follow today’s news live
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Telstra has been slapped with a $600,000 fine after spamming Australians with more than 10m texts, AAP reports.
Between 2022 and 2024, the telecommunications giant sent millions of messages with unlawful unsubscribe arrangements, including 10.3m that required Australians to provide personal information to opt out, according to an Australian Communications and Media Authority investigation
The spam consent rules have been in force for over 20 years and Telstra, as a mature and established company, has no excuse for this type of non-compliance.
Customers have a right to have their choices respected, and we’re sorry for not meeting this obligation for some of our customers. We know there’s always more we can do to improve.
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