Ticketing company and six tour operators fined for using software bots to hoard tickets for sale at inflated prices
An Italian ticketing company and six tour operators have been fined almost €20m (£17m) over illegal practices that made it difficult for regular visitors to access Rome’s Colosseum at the standard cost, including using software bots to hoard tickets and sell them at higher prices.
Italy’s antitrust authority, AGCM, said the hoarding practice made it “essentially impossible” to buy tickets for the Roman amphitheatre online.
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