Misleading Twitter handles displaying paid-for icon being used to carry out phishing attacks
Consumers who complain of poor customer service on X are being targeted by scammers after the social media platform formerly known as Twitter changed its account verification process.
Bank customers and airline passengers are among those at risk of phishing scams when they complain to companies via X. Fraudsters, masquerading as customer service agents, respond under fake X handles and trick victims into disclosing their bank details to get a promised refund.
More Stories
Dutch climate campaigners vow to take Shell to court again
Trump announces more than $200bn of deals between US and UAE
TikTok breached EU advertising transparency laws, commission says