The forecourt cameras only monitor the time a car arrives and departs rather than what the owner does on site
My husband had to wait in a long queue at the carwash at the Applegreen petrol station near our home in Bristol, and was shocked when a £100 fine (£60 if paid within a fortnight) arrived in the post from the car park management firm Parkingeye.
We appealed and sent it evidence: the actual carwash ticket, the receipt and credit card payment – but it was rejected. We went back to the petrol station and the staff there promised to get the fine cancelled.
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