Getting the banks to pay a section 75 refund is often a slow and long-winded process
In December 2022, I used my Virgin Money credit card to pay £500 towards an £18,500 order for a large quantity of insulated concrete blocks. These were to be used in the self-build construction of my house. The rest of the money was paid by bank transfer.
Six months later, and before the blocks had been delivered, I was informed that the supplying company, Insul Hub, had ceased trading and was going into liquidation. I was told the company was “unable to meet existing obligations” to its customers.
More Stories
My petty gripe: our slovenly attitude to soap dispensers just won’t wash | Elias Visontay
My husband left me last Christmas. How do I get closure?
We didn’t make it to the Paralympics, but we still have hope: the Gazan paracyclist