Two in five Australians had flight cancelled or delayed over 12 months, survey says

Choice poll claims fewer than half of all flight refunds are received within a month

Follow our Australia news live blog for latest updatesGet our morning and afternoon news emails, free app or daily news podcast

Less than half of Australians who seek a refund for a cancelled flight receive it within a month while one-fifth of those seeking a refund wait more than six months, a poll has claimed, as the government considers a compensation scheme and a passenger bill of rights.

The consumer advocate Choice also claimed, in a survey of about 9,000 Australians, that two in five respondents said they had a flight cancelled or delayed in the 12 months between October 2022 and this year.

Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup

Continue reading…

About Author