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Adrian was ‘gutted’ to be underpaid by the Commonwealth Bank. He hopes new laws will protect workers

Criminal penalties for employers who deliberately underpay workers have come into effect, including up to 10 years in prison and fines of up to $7.8m

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Commonwealth Bank call centre worker Adrian Thoen was devastated when he found out he was among thousands of workers at the nation’s biggest bank being underpaid to the tune of $16m.

He was employed on a flexible contract instead of a standard enterprise agreement, with more than 7,000 workers losing out on money and entitlements.

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