BT ramps up AI use to counter hacking threats to business customers

Firm has data from ‘when criminals try to attack’ and its Eagle-i technology suggests what action is needed

BT has said it is increasingly using artificial intelligence to help it detect and neutralise threats from hackers targeting business customers amid repeated attacks on companies.

The £10.5bn group is aiming to build up its business protecting customers from online criminals and has patented technology that uses AI to analyse attack data to allow companies to protect their tech infrastructure.

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