My tax calculation went through the roof for no reason and I needed to speak to someone
I am retired but do part-time sales from home to boost my pension, and as a result I have done a PAYE self-assessment tax return for the past eight years or so.
This year the calculation for my tax has gone through the roof, even though my income has not significantly changed. I have tried on numerous occasions to phone HM Revenue and Customs on 0300 200 3310 without success – I simply get the message that they cannot take calls at this time. On the HMRC website, it now states that the self-assessment phone service is closed until 4 September 2023.
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