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Just before Christmas I received a letter from LV= informing me it would not renew the insurance on my Honda Jazz because of the risk of it being stolen, which I find hard to believe.
I sent an immediate letter of complaint and, after receiving no reply, wrote again at the start of this month to its head office in Bournemouth.
LV= has still not replied but this morning I received an email repeating the wording of the original notification.
I have had car insurance with LV=, and its predecessor Frizzell, since 1969, and also have house insurance policies with it. Its actions are particularly annoying because I have just spent £500 to get the Jazz through its MOT.
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