How can Ovo send debt threats when I don’t even have an account?

I am being warned my credit rating could be impacted when I have never had an account with it or any of the companies it owns

Can you can help me resolve a problem with Ovo Energy? I spent a year working in Ireland, and, during that time, I had mail redirected to my dad’s address in Scotland.

When I returned to the UK, one of the letters was from Ovo demanding I settle an overdue bill for £1,690. I have never had an account with Ovo or SSE Energy (Ovo bought SSE’s retail arm in 2020), or even lived with my father at this address.

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