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I couldn’t stop Parcelforce delivering my £2,000 wedding dress to a scammer

After selling my dress on Facebook Marketplace I realised my mistake but the courier said it couldn’t intervene

I sold my wedding dress, worth £2,000, on Facebook marketplace, and it was only after the parcel was collected by Parcelforce that I realised I’d been scammed.

It was due to be delivered the following morning and its offices were already shut so I spoke with an agent on the out-of-hours chat and explained it was critical the delivery be cancelled. They promised to put the request in writing but nothing could be guaranteed.

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