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I had insured my car with Churchill … until the police told me I hadn’t

The company had stopped my annual renewal without telling me and I don’t know a reason

For the past three years I have used Churchill to insure my BMW X5. The policy started in June 2021, I have paid by monthly direct debit ever since, and it was set up to auto-renew every year.

So imagine my concern when I received a letter last week from Surrey and Sussex police informing me that, according to the Motor Insurance Database, I did not appear to have valid insurance.

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