My car was a write-off – and so was Churchill’s paltry offer

I have been battling for a like-for-like replacement rare Suzuki, but the insurer will not pay the right price

In January my car was written off after being struck by part of an excavator that came hurtling down the M80 motorway. I counted myself very lucky to have survived the impact, but have been battling ever since with my insurer, Churchill, to get a payout that will enable me to buy a like-for-like replacement.

From the moment it became clear that Churchill would have to cough up – the owner of the errant excavator bucket could not be found – things slowed to a crawl. Documents that were uploaded were “mislaid”.

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