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My disabled mother paid £500 to travel near an Avanti accessible toilet … and it was closed

The nearest one was seven carriages away and my father couldn’t push her in a wheelchair that far

My disabled mother and elderly father recently travelled by train to London for the first time in years to celebrate a big birthday.

They paid £500 for first-class tickets on Avanti West Coast, primarily for the use of an easily accessible toilet. However, it was a disaster.

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