My disabled son’s solo holiday plan was derailed by Eurostar

He was trying to go abroad without us for the first time, but Eurostar said no to his vital mobile hoist

My 18-year-old son AS is a full-time wheelchair user. He is trying to go abroad without us for the first time this summer, after finishing his A-levels. But we have hit a brick wall with Eurostar over some medical equipment he needs to take with him.

We booked and paid for the train journeys and hotel stays in Amsterdam for him and his carers. They use a hoist and sling to help him on to the toilet and into bed and, as his hotel doesn’t have ceiling track hoists, we have been trying to hire a mobile setup. This has proved extremely difficult.

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