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My mother is in a care home but a mobile firm is pursuing her for a debt

She had not used her phone for years, and we have tried to end her old rolling contract since January

My mother has Alzheimer’s and has gone into a care home but I am struggling to cancel her old mobile phone contract, and we are now being chased by a debt recovery company.

She had a rolling contract with iD Mobile for £5 a month but had not used it for a long time. The last message I received was in 2018.

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