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Nationwide froze my account at Christmas over a £65 credit

It won’t budge, and I haven’t been able to access my money for a month

Can you please help? I am desperate. At the end of November, Nationwide froze my bank account, seemingly after a £65 credit gave its fraud team “cause for concern”.

I was asked whether I was expecting a credit of such a sum and replied immediately that I wasn’t. I have no idea what has caused this.

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