Company apologises over disclosure of information and collection of debts from vulnerable people
Follow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcast
Human error has been blamed after a major energy retailer shared family violence victims’ private details without their consent and for chasing other survivors for unpaid power bills.
Origin Energy has coughed up $1.6m after it was served penalty notices by Victoria’s Essential Services Commission for breaching rules designed to protect the vulnerable cohort.
Sign up for Guardian Australia’s breaking news email
About Author
More Stories
Study of more than 600 animal and plant species finds genetic diversity has declined globally
High food prices becoming ingrained in Australian economy, analyst warns
DeepSeek blocked from some app stores in Italy amid questions on data use