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It was first discovered when her SSE account was moved over, then the amount kept fluctuating
At 95, my mother has never switched electricity supplier, and we were not expecting much to change when her account moved over from SSE to Ovo.
She has lived in the same small bungalow since 1949, and when I received an email in August about the changeover, I followed the instructions and created an online account. But when I logged in, it showed she owed £31,554.
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