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Patients at healthcare chain must use rewards program to access bulk-billing, Choice finds

Consumer organisation warns of vague data policies and says patients should not have to choose between privacy or treatment

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A chain of medical centres that advertises its bulk-billing services requires patients to sign up for an online rewards program or pay out-of-pocket fees, a Choice investigation has found.

The Our Medical chain, which is privately owned by Cornerstone Health and operates 33 medical, dental and radiology clinics along the east coast, launched its own patient rewards program this year.

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