New airline boss issues video statement saying company needs to earn back trust of the public
Follow our Australia news live blog for latest updatesGet our morning and afternoon news emails, free app or daily news podcast
The Qantas CEO, Vanessa Hudson, has issued an apology to customers, promising to return the airline to its former esteem after a “humbling period”.
In a video statement released on Friday, the freshly appointed boss committed to review of customer policies to ensure they’re fair but asked for patience from customers.
More Stories
‘All the birds returned’: How a Chinese project led the way in water and soil conservation
British tourist missing after diving boat catches fire off Thai island
Body found in NSW bushland believed to be missing six-year-old girl