The airline’s defence to the Australian Competition and Consumer Commission legal action denies it charged customers a ‘fee for no service’
Follow our Australia news live blog for latest updatesGet our morning and afternoon news emails, free app or daily news podcast
Qantas has claimed it doesn’t sell customers tickets to any particular flight, but rather a “bundle of rights” that includes alternative options in the event of cancellations, as it responds to allegations it sold tickets to thousands of already cancelled flights.
The embattled airline revealed its view as it filed its legal defence responding to the Australian Competition and Consumer Commission’s (ACCC) legal action alleging it had advertised and sold tickets for more than 8,000 flights that it had already cancelled in its internal system.
About Author
More Stories
‘TARIFFS all the way!!!’: EU mulls carrots and sticks to counter Trump on trade
Italy seeks to protect restaurants and hotels from fake and paid-for reviews
Bodies recovered from illegal goldmine in South Africa where many feared dead