At first it told me you needed an email or smartphone to access a Sparks card – but you don’t
After my grandfather’s death, my 87-year-old grandmother moved into a retirement home. She is happy there and one of the best things is the nearby Marks & Spencer food hall.
However, when I tried to sign her up for a Sparks card, so she can access any discounts and deals, we were told she needed an email and a smartphone. It no longer issues paper or cards. To my mind this is digital exclusion.
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