Coffee chain reverses policy introduced in North America in 2018 that lets anyone use its facilities
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Starbucks has said that people using its coffee shops in North America need to buy something, U-turning on a policy that allowed anyone to use its toilets even if they had not made a purchase.
The world’s biggest coffee chain this week published a new code of conduct to be displayed in every US and Canadian shop saying “Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms”.
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