Hire car firm refused to honour a prepaid booking and rival firms had no spare vehicles
I was recently left stranded at Toulouse airport with my wife in tears after Goldcar refused to honour our prepaid booking because her paper driving licence was “not a valid document”.
We have never had this problem before, and other firms based there, including Hertz, Budget, Alamo and Enterprise, all said they would accept it but had no cars available to hire.
More Stories
Why does gas supplier charge £486 to remove meter when others do it free?
My partner isn’t meeting my sexual needs – and he’s rejecting my attempts to spice things up
From heated gloves to commuter jackets: 11 winter cycling essentials to keep you safe and cosy