Regulator figures show huge differences in banks’ treatment of fraud victims, from 94% of claims refunded by TSB to 6% at Monzo
The shocking disparity in the way the banks refund fraud victims has been laid bare in figures that show TSB refunded 94% of customer fraud claims in full last year, while for Monzo the figure was just 6%.
According to the data, published on Tuesday by the Payments System Regulator (PSR), TSB was the standout bank in terms of refunding victims of authorised push payment (APP) fraud.
About Author
More Stories
Russian scientist held in Ice jail charged with smuggling frog embryos into US
The Cybertruck was supposed to be apocalypse-proof. Can it even survive a trip to the grocery store?
AI can spontaneously develop human-like communication, study finds