Choice poll claims fewer than half of all flight refunds are received within a month
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Less than half of Australians who seek a refund for a cancelled flight receive it within a month while one-fifth of those seeking a refund wait more than six months, a poll has claimed, as the government considers a compensation scheme and a passenger bill of rights.
The consumer advocate Choice also claimed, in a survey of about 9,000 Australians, that two in five respondents said they had a flight cancelled or delayed in the 12 months between October 2022 and this year.
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