Greens senator Janet Rice says welfare agency in crisis after Senate hears nearly 20% plan to depart in next 12 months
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Up to 180 workers are leaving Services Australia every month while nearly 20% say they plan to leave in the next year, at the same time the welfare agency handles a massive blow out in waiting times for Centrelink services.
The most recent staff satisfaction survey, which is still to be officially released, was discussed at a Senate estimates hearing on Tuesday, amid reports the agency has been struggling to retain staff among falling morale and burdensome working conditions.
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