The Motor Ombudsman is dragging its feet but how do I complain about it being so slow?
Over two years ago I filed a complaint with the Motor Ombudsman (MO) regarding a relatively minor dispute with Kia regarding my car. Kia had declined my request to fix all four alloy wheels under its warranty.
After the ombudsman’s suggestion, I commissioned a report into the problem. The outcome supported my complaint and I supplied it to the MO. However, two years have passed, and I can’t get it to reach a conclusion.
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