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Co-op Insurance and its claims management firm, Vision, let us down – and our car is still not fixed
I desperately need your help. We are being chased for a £17,000 debt to pay for a hire car provided by our insurer after a no-fault car accident in May – and our car is still not fixed.
Back then, we suffered a minor collision after someone pulled out in front of our Toyota. We contacted our insurer, the Co-op’s insurance arm, and the car was taken away.
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