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Why did our family’s four Tesco Mobile phones all stop working?

We rely on them, and we haven’t been able to receive texts, calls or data for almost a month

Just before Christmas I realised it would be simpler, and cheaper, if I upgraded all four of our family’s Tesco Mobile numbers into one account.

However, almost immediately all the mobiles stopped working. Callers were told our numbers were invalid, and we couldn’t receive texts, calls or data.

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